Archive for August, 2010

CCAP gab, expo acquire a global dimension – Call Center Planet

Posted in Classified on August 30, 2010 by Administrator

CCAP gab, expo acquire a global dimension – Call Center Planet.

Top Seven Illnesses Encounter Working in a Call Center – Call Center Planet

Posted in Discussions on August 29, 2010 by Administrator

Top Seven Illnesses Encounter Working in a Call Center – Call Center Planet.

Keeping Your Cool When the Caller Gets Hot – Call Center Planet

Posted in Discussions on August 25, 2010 by Administrator

Keeping Your Cool When the Caller Gets Hot – Call Center Planet.

Technology Trends in the BPO World – Call Center Planet

Posted in Discussions on August 22, 2010 by Administrator

Technology Trends in the BPO World – Call Center Planet.

HIRING PEOPLE : NEW GRADS or CAREER SHIFTERS? – Call Center Planet

Posted in Uncategorized on August 17, 2010 by Administrator

HIRING PEOPLE : NEW GRADS or CAREER SHIFTERS? – Call Center Planet.

How Call Centers Use Behavioral Economics to Sway Customers – Call Center Planet

Posted in Discussions on August 14, 2010 by Administrator

How Call Centers Use Behavioral Economics to Sway Customers – Call Center Planet.

Top five benefits of speech analytics for the call center – Call Center Planet

Posted in Discussions on August 11, 2010 by Administrator

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via Top five benefits of speech analytics for the call center – Call Center Planet.