Archive for November, 2010

The Industry Speaks about Cloud, Part III: business and IT finally agree – IT must tool-up to enable cloud business services – Call Center Planet

Posted in Discussions on November 30, 2010 by Administrator

The Industry Speaks about Cloud, Part III: business and IT finally agree – IT must tool-up to enable cloud business services – Call Center Planet.

NCS Singapore #1 for Incentive Schemes in the 2010 Top Performers in the Contact Center World – Call Center Planet

Posted in Discussions on November 28, 2010 by Administrator

NCS Singapore #1 for Incentive Schemes in the 2010 Top Performers in the Contact Center World – Call Center Planet.

Social media set to change the future of contact centres – Call Center Planet

Posted in Events on November 26, 2010 by Administrator

Social media set to change the future of contact centres – Call Center Planet.

HAPPY THANKSGIVING! – Call Center Planet

Posted in Discussions on November 25, 2010 by Administrator

HAPPY THANKSGIVING! – Call Center Planet.

Driving Revenue, Profit and Customer Satisfaction in a Contact Center – Call Center Planet

Posted in Uncategorized on November 23, 2010 by Administrator

Driving Revenue, Profit and Customer Satisfaction in a Contact Center – Call Center Planet.

Outsourcing Remains Strong – Call Center Planet

Posted in Discussions on November 22, 2010 by Administrator

Outsourcing Remains Strong – Call Center Planet.

IIOM Opens 10th Office – IIOM France – Call Center Planet

Posted in Media on November 20, 2010 by Administrator

IIOM Opens 10th Office – IIOM France – Call Center Planet.