11th Annual European Shared Services & Outsourcing Week 09 – 11 May, 2011 – Call Center Planet

11th Annual European Shared Services & Outsourcing Week 09 – 11 May, 2011 – Call Center Planet.

Earning Trust to Build Long Term Customer Relationships – Call Center Planet

Earning Trust to Build Long Term Customer Relationships – Call Center Planet.

Self-Service and Social Media: the Future of the Customer Experience – Call Center Planet

Self-Service and Social Media: the Future of the Customer Experience – Call Center Planet.

Self-Service and the Multichannel Contact Center: Research Findings – Call Center Planet

Self-Service and the Multichannel Contact Center: Research Findings – Call Center Planet.

What might happen in China this year? – Call Center Planet

What might happen in China this year? – Call Center Planet.

What might happen in China this year? – Call Center Planet

What might happen in China this year? – Call Center Planet.

Increase Security Confidence in your Contact Center – Call Center Planet

Increase Security Confidence in your Contact Center – Call Center Planet.

Support Lavida Solutions with your VOTE – Call Center Planet

Support Lavida Solutions with your VOTE – Call Center Planet.

IBM Reports 2010 Fourth-Quarter and Full-Year Results – Call Center Planet

IBM Reports 2010 Fourth-Quarter and Full-Year Results – Call Center Planet.

Thinking about Globalizing Payroll? – Call Center Planet

Thinking about Globalizing Payroll? – Call Center Planet.