Archive for January, 2011

11th Annual European Shared Services & Outsourcing Week 09 – 11 May, 2011 – Call Center Planet

Posted in Discussions on January 29, 2011 by Administrator

11th Annual European Shared Services & Outsourcing Week 09 – 11 May, 2011 – Call Center Planet.

Earning Trust to Build Long Term Customer Relationships – Call Center Planet

Posted in Discussions on January 28, 2011 by Administrator

Earning Trust to Build Long Term Customer Relationships – Call Center Planet.

Self-Service and Social Media: the Future of the Customer Experience – Call Center Planet

Posted in Discussions on January 28, 2011 by Administrator

Self-Service and Social Media: the Future of the Customer Experience – Call Center Planet.

Self-Service and the Multichannel Contact Center: Research Findings – Call Center Planet

Posted in Discussions on January 25, 2011 by Administrator

Self-Service and the Multichannel Contact Center: Research Findings – Call Center Planet.

What might happen in China this year? – Call Center Planet

Posted in Discussions on January 23, 2011 by Administrator

What might happen in China this year? – Call Center Planet.

What might happen in China this year? – Call Center Planet

Posted in Uncategorized on January 23, 2011 by Administrator

What might happen in China this year? – Call Center Planet.

Increase Security Confidence in your Contact Center – Call Center Planet

Posted in Discussions on January 21, 2011 by Administrator

Increase Security Confidence in your Contact Center – Call Center Planet.