Archive for August, 2011

44 call centre training tips – Call Center Planet

Posted in Discussions on August 27, 2011 by Administrator

44 call centre training tips – Call Center Planet.

Posted in Events on August 25, 2011 by Administrator

Social CRM Go Live Chicago, October 26-28, 2011 – Call Center Planet

Posted in Discussions on August 25, 2011 by Administrator

Social CRM Go Live Chicago, October 26-28, 2011 – Call Center Planet.

25 tips to make your telesales people more productive – Call Center Planet

Posted in Discussions on August 23, 2011 by Administrator

25 tips to make your telesales people more productive – Call Center Planet.

PRESS RELEASE‏: IIOM Adopts GREEN Operating Policy – Call Center Planet

Posted in Discussions on August 19, 2011 by Administrator

PRESS RELEASE‏: IIOM Adopts GREEN Operating Policy – Call Center Planet.

Social Media is Dead…Long Live Social Media – Call Center Planet

Posted in Discussions on August 17, 2011 by Administrator

Social Media is Dead…Long Live Social Media – Call Center Planet.

How smart are you? – Call Center Planet

Posted in Discussions on August 15, 2011 by Administrator

How smart are you? – Call Center Planet.

How do I – train my team without a budget? – Call Center Planet

Posted in Discussions on August 11, 2011 by Administrator

How do I – train my team without a budget? – Call Center Planet.

How to recover from an agent giving out incorrect advice – Call Center Planet

Posted in Discussions on August 10, 2011 by Administrator

How to recover from an agent giving out incorrect advice – Call Center Planet.

Clash of the Social Network Titans: Google+, Facebook, and Twitter – Call Center Planet

Posted in Discussions on August 9, 2011 by Administrator

Clash of the Social Network Titans: Google+, Facebook, and Twitter – Call Center Planet.