Archive for July, 2011

Taking the work to the people – Call Center Planet

Posted in Discussions on July 28, 2011 by Administrator

Taking the work to the people – Call Center Planet.

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Boost Customer Loyalty With A Call Center – Call Center Planet

Posted in Discussions on July 21, 2011 by Administrator

Boost Customer Loyalty With A Call Center – Call Center Planet.

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Customer experience for agents – Call Center Planet

Posted in Discussions on July 19, 2011 by Administrator

Customer experience for agents – Call Center Planet.

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New ConnectFirst Upgrades Announced‏ – Call Center Planet

Posted in Discussions on July 18, 2011 by Administrator

New ConnectFirst Upgrades Announced‏ – Call Center Planet.

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I already coach. Why isn’t my team improving? – Call Center Planet

Posted in Discussions on July 18, 2011 by Administrator

I already coach. Why isn’t my team improving? – Call Center Planet.

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Another Social Tool? The Google+ project… A quick look – Call Center Planet

Posted in Discussions on July 13, 2011 by Administrator

Another Social Tool? The Google+ project… A quick look – Call Center Planet.

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Jordan SPOT Certification with Benprise – Call Center Planet

Posted in Discussions on July 9, 2011 by Administrator

Jordan SPOT Certification with Benprise – Call Center Planet.

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facebook skype merger – Call Center Planet

Posted in Discussions on July 8, 2011 by Administrator

facebook skype merger – Call Center Planet.

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Top 10 things to include on your contact centre screens – Call Center Planet

Posted in Discussions on July 5, 2011 by Administrator

Top 10 things to include on your contact centre screens – Call Center Planet.

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