Archive for June, 2011

Ten probing interview questions – Call Center Planet

Posted in Discussions on June 30, 2011 by Administrator

Ten probing interview questions – Call Center Planet.

West Bank Palestine Contact Center in Bethleham – Call Center Planet

Posted in Classified, Discussions on June 29, 2011 by Administrator

West Bank Palestine Contact Center in Bethleham – Call Center Planet.

How to manage peaks in your call centre – Call Center Planet

Posted in Discussions on June 28, 2011 by Administrator

How to manage peaks in your call centre – Call Center Planet.

American Accent Training, Inc. – Call Center Planet

Posted in Discussions on June 24, 2011 by Administrator

American Accent Training, Inc. – Call Center Planet.

Top tips to improve the contact centre – Call Center Planet

Posted in Discussions on June 23, 2011 by Administrator

Top tips to improve the contact centre – Call Center Planet.

YouTube Drives Video Viewing to Record High in May – Call Center Planet

Posted in Discussions on June 22, 2011 by Administrator

YouTube Drives Video Viewing to Record High in May – Call Center Planet.

Reference Guide: Best outbound calling times for a call centre – Call Center Planet

Posted in Discussions on June 21, 2011 by Administrator

Reference Guide: Best outbound calling times for a call centre – Call Center Planet.

Engaged agents = happy customers – Call Center Planet

Posted in Discussions on June 20, 2011 by Administrator

Engaged agents = happy customers – Call Center Planet.

Doing Business With China – Call Center Planet

Posted in Discussions on June 19, 2011 by Administrator

Doing Business With China – Call Center Planet.

Network Solutions’ “3 Ps” for Driving Call Center Profit, Agent Engagement – Call Center Planet

Posted in Discussions on June 17, 2011 by Administrator

Network Solutions’ “3 Ps” for Driving Call Center Profit, Agent Engagement – Call Center Planet.